Questions about our London cat spa
Can’t find your answer? Call us on 0330 100 1033 or email us, Monday to Friday, 9am–5pm.
The launch
When does the London cat spa launch?
We’re launching in inner London in early 2027. Register your interest and we’ll contact you before our first appointments are released.
Which areas will you cover?
We’re starting in inner London: Camden, City of London, Greenwich, Hackney, Hammersmith & Fulham, Islington, Kensington & Chelsea, Lambeth, Lewisham, Southwark, Tower Hamlets, Wandsworth and Westminster. We’ll add more of London as the fleet grows. Register with your postcode and we’ll tell you when we’re coming to you.
Why should I register now?
We’re opening postcode by postcode, and registrations help us decide where our spas go first. Registered owners will be the first to hear launch dates and prices, and the first to be offered appointments.
Does registering commit me to anything?
No. Registering is free and there’s nothing to pay. We’ll simply keep you up to date about the launch.
Grooming and welfare
Who will groom my cat?
A specialist cat groomer with a background in feline care, trained by us in feline grooming and running a mobile spa. More about our welfare promise.
Do you sedate cats?
No. We don’t sedate cats, but we’ll work with your vet should sedation be needed. We rely on calm, low-stress handling, and if a cat becomes too stressed we stop.
Will there be dogs in the spa?
No. Our London spas are for cats only, so there are no dogs and no dog smells.
My cat is matted. Can you help?
Yes. We don’t brush out matts, as it hurts. Matts are removed by clipping, which may mean a shorter coat. We’ll explain what’s needed and agree it with you before we start.
What do you check during a groom?
We look for lumps, bumps, skin problems, fleas and sore spots as we go. After the groom you’ll get notes on your cat’s coat and condition, photos, aftercare advice, and a suggested date for the next groom.
How much will it cost?
London grooms start from £95, including VAT. The price depends on your cat’s size, coat, condition and temperament. See our services.
I have more than one cat. Can you groom them all?
Yes. We groom them one after another during the same visit. Each cat is priced for their own groom.
On the day
Do I need to be at home?
Yes. Please keep your cat indoors before we arrive and have them ready in a secure cat carrier. We’ll collect them from your door and hand them back to you after the groom.
Where will the spa park?
As close to your door as we can legally park. We’ll ask about parking when you book. If you have a visitor permit, that helps; any paid parking is added to the bill.
Do you need power or water from my home?
No. Our all-electric spas carry everything they need.
Can I stay with my cat in the spa?
Sorry, no. For insurance reasons, owners can’t be in the spa during the groom.
I live in a flat. Can you still come?
Yes. Many of our London customers will live in flats. Bring your cat down to the spa in a secure carrier, or let us know if you need help with access.
Care plans
What is a care plan?
A subscription that programmes regular grooming appointments for your cat, at the right interval for their coat. More about care plans.
When will care plans be available?
We’ll be adding care plans in 2027. Registered owners who tell us they’re interested will hear first.
Your details
What will you do with my details?
We’ll only use them to contact you about the London cat spa and care plans. We never sell your data or share it for marketing. See our privacy notice.
Ready to register?
Register your interest today. Registered owners will be the first to hear our launch dates and the first to be offered appointments in early 2027.